With over ten years of experience in professional office environments, Sylvia serves as the Office Manager, bringing both operational expertise and compassion to her role. She spent eight years in corporate law and several years in management, where she developed strong skills in staff training, office operations, procedure development, and business structure.

Raised in a military household, Sylvia leads with respect, clear communication, and integrity, believing in listening to understand and supporting her team with purpose and accountability. A true people person of Puerto Rican descent, she has a deep sense of empathy and a strong connection to the Latin community. In an injury law setting, she understands that clients often come to the firm during difficult moments, and she treats each individual as if they were family—offering care, reassurance, and unwavering support. She is deeply committed to standing up for those in need and advocating for what is right.